Privacy Policy

Last updated : 31 décembre 2025

Dewex places great importance on protecting your personal data. This policy describes how we collect, use, and protect your information in compliance with GDPR.

1. Data Collection

We collect the following data when you use our website:

  • Contact information: first name, last name, email, phone (via contact forms)
  • Navigation data: pages visited, duration, device used (via analytics cookies)
  • Booking data: information transmitted via Cal.com for appointments

2. Data Usage

Your data is used to:

  • Respond to your contact and quote requests
  • Improve the website user experience
  • Analyze traffic and site performance
  • Manage appointments and customer relations

Legal basis: consent (forms), legitimate interest (analytics), contract execution (quotes/projects).

3. Cookies and Tracking Technologies

We use the following cookies:

  • Google Analytics: traffic analysis and visitor behavior
  • Microsoft Clarity: session recordings to improve UX
  • Cal.com: appointment booking management

You can disable cookies in your browser settings. Some website features may be affected.

4. Your Rights

In accordance with GDPR, you have the following rights:

  • Right of access: obtain a copy of your data
  • Right to rectification: correct inaccurate data
  • Right to erasure: request deletion of your data
  • Right to object: oppose the processing of your data
  • Right to portability: retrieve your data in a structured format

To exercise these rights, contact us by email.

5. Security

We implement technical and organizational measures to protect your data: SSL/TLS encryption, secure hosting (Vercel), restricted data access, regular backups.

6. Retention Period

Your data is retained for the duration necessary for the purposes for which it was collected: 3 years for prospects, contract duration + 5 years for clients (legal obligations).

7. Contact

For any questions regarding this policy or your personal data, contact us:

Email : contact@dewex.io

Address : 1172 chemin des promeneurs, 34190 Laroque

Vous avez des questions sur la protection de vos données ?

N'hésitez pas à nous contacter, nous sommes là pour vous aider.